Without the jargon, whitelisting simply means that our newsletter and emails end up in your main inbox and not in spam, trash or becoming blocked before even reaching you!

Fortunately, most email providers have the ability to "whitelist" contacts. These can be manually maintained by the user or system administrator - but can also refer to externally maintained whitelist services.

Here are the main email providers and how to get whitelisting!


gmail-whitelisiting-kiran-trace1. Open an email from the sender that you want to whitelist.
2. Click on the little down arrow next to “reply.”
3. Click Add [wlemail] to contacts list to finish.


Apple Mail

Apple Mail Whitelisting Kiran Trace

  1. Click [wlemail] in the header of the message you’re viewing
  2. Click Add to finish.


AOL Mail

  1.  Click Contacts in the right toolbar
  2. Click Add Contact
  3. Enter [wlemail] and additional information if you wish
  4. Click Add Contact button in the popup to finish


  1. Open the email message from the sender you want to add to your address book
  2. Click Add to contacts next to [wlemail]
  3. On the Add Contact popup, add additional information if needed
  4. Click Save to finish


Comcast Email Whitelisting Kiran Trace

  1. Click Preferences from the menu
  2. Click Restrict Incoming Email.
  3. Click Yes to Enable Email Controls.
  4. Click Allow email from addresses listed below.
  5. Enter [wlemail] you want to whitelist.
  6. Click Add.
  7. Click Update to finish.

iOS Devices – iPad, iPhone, iPod Touch

1. On any message, tap the sender and add to either a new contact or an existing contact.

Android Devices

  1. In the default email client, touch the picture of the sender
  2. Click OK to add to contacts